Privacy Policy

Introduction

Welcome to YiTuo Embroidery ("we," "us," or "our"). We operate the website yituoembroidery.com (the "Site"). This Privacy Policy explains how we collect, use, disclose, and protect your personal information when you visit our Site or purchase our lace fabrics.

By using our Site, you agree to the collection and use of information in accordance with this Privacy Policy. If you do not agree with this policy, please do not use our Site.

Information We Collect

Personal Information You Provide

When you interact with our Site, we may collect personal information that you voluntarily provide, including:

Contact Information: Name, email address, phone number, shipping address, and billing address
Account Information: Username, password, and account preferences (if you create an account)
Payment Information: Credit card details, billing information (processed securely through third-party payment processors)
Order Information: Purchase history, product preferences, and order details
Communication Data: Information you provide when contacting us via email, contact forms, or customer service inquiries
Business Information: Company name, tax ID, and business details (for wholesale customers)

Information Collected Automatically

When you visit our Site, we automatically collect certain information about your device and browsing activity:

Device Information: IP address, browser type, operating system, device identifiers
Usage Data: Pages visited, time spent on pages, links clicked, referring website
Cookies and Tracking Technologies: We use cookies, web beacons, and similar technologies to enhance your experience (see Cookies section below)

Information from Third Parties

We may receive information about you from third-party services, including:

Payment processors
Shipping and logistics partners
Marketing and analytics providers
Social media platforms (if you interact with us on social media)

How We Use Your Information

We use the information we collect for the following purposes:

Order Processing: To process, fulfill, and ship your orders
Customer Service: To respond to your inquiries, provide support, and resolve issues
Account Management: To create and manage your account, if applicable
Payment Processing: To process payments and prevent fraud
Marketing Communications: To send you promotional emails, newsletters, and product updates (with your consent)
Site Improvement: To analyze usage patterns and improve our Site's functionality and user experience
Legal Compliance: To comply with applicable laws, regulations, and legal processes
Security: To protect against fraud, unauthorized access, and other security issues

How We Share Your Information

We may share your personal information in the following circumstances:

Service Providers: We share information with third-party vendors who help us operate our business, including payment processors, shipping companies, email service providers, and web hosting services
Business Transfers: If we are involved in a merger, acquisition, or sale of assets, your information may be transferred to the new owner
Legal Obligations: We may disclose information when required by law, court order, or government request, or to protect our rights and safety
With Your Consent: We may share your information with third parties when you give us explicit permission to do so

We do not sell your personal information to third parties.

Cookies and Tracking Technologies

We use cookies and similar tracking technologies to enhance your experience on our Site. Cookies are small data files stored on your device that help us:

Remember your preferences and settings
Analyze Site traffic and usage patterns
Provide personalized content and advertisements
Improve Site functionality

You can control cookie settings through your browser preferences. However, disabling cookies may affect certain features of our Site.

Types of Cookies We Use:

Essential Cookies: Necessary for the Site to function properly
Performance Cookies: Help us understand how visitors use our Site
Functionality Cookies: Remember your preferences and settings
Marketing Cookies: Track your browsing activity to provide relevant advertisements

Data Security

We implement reasonable security measures to protect your personal information from unauthorized access, disclosure, alteration, and destruction. These measures include:

Secure Socket Layer (SSL) encryption for data transmission
Secure servers and data storage
Access controls and authentication procedures
Regular security audits and updates

However, no method of transmission over the internet or electronic storage is 100% secure. While we strive to protect your information, we cannot guarantee absolute security.

Data Retention

We retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law. When we no longer need your information, we will securely delete or anonymize it.

Your Rights and Choices

Depending on your location, you may have the following rights regarding your personal information:

Access: Request access to the personal information we hold about you
Correction: Request correction of inaccurate or incomplete information
Deletion: Request deletion of your personal information (subject to legal obligations)
Objection: Object to certain processing activities, including direct marketing
Restriction: Request restriction of processing in certain circumstances
Data Portability: Request a copy of your information in a portable format
Withdraw Consent: Withdraw your consent for processing where we rely on consent

To exercise these rights, please contact us at the information provided below.

Marketing Communications

You can opt out of receiving marketing emails by clicking the "unsubscribe" link in any promotional email we send you or by contacting us directly. Please note that even if you opt out of marketing emails, we may still send you transactional messages related to your orders.

Third-Party Links

Our Site may contain links to third-party websites or services that are not operated by us. We are not responsible for the privacy practices of these third parties. We encourage you to review the privacy policies of any third-party sites you visit.

Children's Privacy

Our Site is not intended for individuals under the age of 18. We do not knowingly collect personal information from children. If we become aware that we have collected information from a child without parental consent, we will take steps to delete that information promptly.

International Data Transfers

Your information may be transferred to and processed in countries other than your country of residence. These countries may have different data protection laws. By using our Site, you consent to the transfer of your information to these locations. We take appropriate measures to ensure your information is protected in accordance with this Privacy Policy.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or applicable laws. We will notify you of any material changes by posting the updated policy on this page and updating the "Last Updated" date. We encourage you to review this Privacy Policy periodically.

Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us:

YiTuo Embroidery
Email: info@yituoembroidery.com
Website: yituoembroidery.com
Address: No. 3, 3rd Floor, Workshop, Building 9, Fuling Village, Doumen Subdistrict, Yuecheng District, Shaoxing, Zhejiang Province, 312000, China